Last updated: October 31, 2026
We are committed to delivering your orders from citydrop as quickly and safely as possible. All orders are processed and shipped from our fulfillment center.
Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing may take longer. You will receive an email confirmation once your order has been shipped.
We offer various shipping options to meet your needs:
We currently ship to addresses within the United States. International shipping may be available for select items. Please contact us for international shipping options and rates.
Shipping costs are calculated based on:
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website or through our order tracking system.
Most packages require a signature upon delivery. If you are not available to sign for your package, the carrier will leave a notice with instructions for pickup or rescheduling delivery.
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes after shipment may incur additional charges.
If your package arrives damaged or is lost in transit, please contact us immediately at info@citydrop.mysto.shop or +918304890743. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.
Shipping delays may occur due to weather conditions, natural disasters, or other circumstances beyond our control. We will do our best to keep you informed of any delays.
During holidays and peak seasons, shipping times may be extended. Please place your orders early to ensure delivery by specific dates. We will post holiday shipping deadlines on our website.
If you have any questions about shipping, please contact us at:
